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Terms of Purchase

PRICES

We reserve the right to make any errors in the price list.

AGE LIMIT

To shop with us, you must be at least 18 years old or have the approval of a guardian (e.g. a parent).

PAYMENT

With us you can pay by card, invoice or partial payment via Klarna.

DELIVERY

Orders placed before 13:00 on a weekday are usually shipped the same day.

RIGHT OF CANCELLATION AND RETURN

We at Manatorsk want to ensure that you as a customer feel safe and satisfied with your purchase. Below you will find our terms of purchase that apply to returns, exchanges and refunds:

Returns

  • We accept returns of non-defective products.
  • The product must be unopened and returned within 14 days of the date of purchase.

Exchanges

  • We offer the option to exchange your product if you wish.

Refund and handling time

  • In the event of an approved return, we will process the refund within 5 days after we have received and inspected the product.

Return methods

  • You can return the product either in store or by mail.
  • Return shipping label: The customer is responsible for paying for the return shipping.

Restocking costs

  • We do not charge a restocking fee for returns.

If you have any questions or need help with a return or exchange, you are welcome to contact us at info@manatorsk.com

DAMAGES & COMPLAINTS

If there is a fault with a product, you can contact us. If we agree that it is defective or damaged, you will of course get your money back and the return shipping paid.

PERSONAL DATA

In connection with ordering and/or account registration, you agree that we store and use your data in our business to fulfill and provide the service that you expect from us. According to GDPR, you have the right to receive the information that we have registered on you and if you consider it incorrect or irrelevant, you can request correction or removal from our customer register. We are happy to help with this as long as it is not restricted by anything else. This may be suspicion of fraud or if we need the information to complete a contract. In that case, contact our customer service at info@manatorsk.com. If you have not been active for 3 years, we will delete all data provided that it is not needed for e.g. the Accounting Act.

COOKIES

Yes, we use cookies. Of course, we only do this so that we can improve the website and your experience with it.